Leading Difficult People and Getting Positive Results

Leading Difficult People and Getting Positive Results  – In this module we will delve into a deep discussion on how to lead those we may consider to be difficult.  We will also consider  how we can work to get buy-in and cooperation from less than willing participants. In this module of instruction and development we delve into

• Examining what makes people difficult.
• Learning how to effective lead the different generations in the workplace.
• Understanding the Lens and Intents of Behavior – Understanding the Intent of Behavior 
• The 10 most unwanted people behavior.
• The consequences of ignoring toxic people and their toxic behavior.
• Learn the 4 areas to address that will help you manage and professionalize conflict.
• How to have those difficult discussions with difficult people.
• Review each attendees Leadership Driving Forces Assessment Review.