Day 1: Leadership Basics
Definition of Leadership
Management vs.. Leadership
Leadership Truths
Credibility and Accountability
Character vs.. Reputation
Leadership Pitfalls
Leadership Language – Elements of Effective Communication
Barriers of Listening
Day 2: Leadership Styles – “How You Do What You Do”
Team building Strategies – Leading High Performing Teams
History of DISC and behavior styles
DISC Profile Review – Your Unique Leadership Style
How Others Perceive You as a Leader
Your Do’s and Don’ts of Communication
Action Plans for Improvement
Day 3: Leadership Attitudes, Motivators and Drivers “Why You Do What You Do”
Managing/Handling Change
Leading the Next Generation
Conflict Resolution Strategies – Having Crucial Conversations
Motivation vs. Manipulation
Three Types of Motivation
Six Attitudes of Motivation
Your Motivators, Attitudes and Values
Day 4: Leadership Skill Building and Review – “What You Do Well”
Decision Making and Decision Making Styles
Delegation Level
Problem Solving Techniques
Time Management Techniques
Building High Performance Teams
DNA – Development Needs Assessment Review – Skills Competency assessment review
Day 5: Emotional Intelligence and Leadership
History of Emotional Intelligence(EQ)
IQ vs. EQ
Why is Emotional Intelligence Important to Leadership
The power of emotions and leadership
Two dimensions of Emotional Intelligence (EQ)
5 Components of Emotional Intelligence (EQ)
Actions steps to increasing your level of EQ